Reporting Maintenance

It is important that you report any maintenance required on the property to our office immediately. This must be done in writing and dated so that we can track the request and ensure it is dealt with in a timely manner. There are four ways a maintenance request can be made:

1. By email to

2. By post to PO Box 930, Aitkenvale QLD 4814

3. In person by dropping in a letter to our office at 37 Thuringowa Drive, Kirwan QLD 4817

4. By filling out the below maintenance form

Maintenance Request Form can be downloaded from the Forms and Legals section of our website.


Emergency items are generally those that could cause injury to the tenant or damage to the property, and may include:

  • water pipes have broken or burst
  • blocked or broken toilet (if a second toilet not available)
  • serious roof leak or gas leak
  • dangerous electrical fault, Research the energy market and look for a cheap electricity in your area, loose live wire, etc.  They install and maintain the wiring and control equipment through which electricity flows. … Electricians generally focus on either construction or maintenance, although many do both. We work with this Emergency electrician swindon
  • flooding, rainwater inundation inside the property, or serious flood damage
  • serious storm, fire or impact damage (i.e. impact by a motor vehicle)
  • failure or breakdown of the gas, electricity or water supply to the premises
  • hot water service failure on a weekend
  • fault or damage that makes premises unsafe or insecure
  • fault likely to injure a person, cause damage or undue inconvenience

Refer Maintenance request form for Troubleshoot tips.